To continue from the previous post:
Neil’s observations on change,people’s response to it and the inherent issues associated with implementing change:
Ok, so I got a few things wrong too ? or simply chose to ignore what I already knew well from having worked on dozens of innovations in consumer electronics and office systems over the years:
Change happens slowly. Especially when it involves changing people?s behavior.
Systemic change of any kind is the hardest to broach, and takes the longest time.
Self employed people part with their money very reluctantly, even when it is for something they would really like to have.
Corporations make decisions VERY slowly and embrace small changes with extreme resistance.
Work and food are very closely associated for most people.
Getting a work environment to function smoothly for 150 people, each with unique requirements, processes and preferences takes a lot of work, effort and diligence.
People are way more attentive to things that don?t work smoothly than to things that do.
The adage that ?anything that can go wrong, will? is still pertinent, particularly with new, complex systems.
?Build it and they will come? is a fantasy most suited to Hollywood movies.
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