Recent Blog post

So true…isn’t it?

By Deepa

“Your credit card bills and calendar reveal much about your life.” Geoffrey M. Bellman, The consultant’s Calling.”

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Shorter check-out time at supermarkets

By Deepa

The New York Times (23 June 2007) has an interesting article on how Whole Foods has begun to use a single line for check-out which feeds various cash-tills instead of a separate line at each cash-till leaving shoppers to guess the fastest moving line! Banks have long used a single line to manage queues at […]

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Encourage divergent thinking

By Deepa

“Every month, Larry Huston, a Procter and Gamble vice president and lead creative director, deliberately introduces his staff to at least one new idea from non-business sources to encourage unfamiliar perspectives on the firm’s current practices. Huston poses a vital question whenever he introduces a new idea: “what would change if we acted on this […]

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On Learning

By Deepa

“Learning is experience understood in tranquillity.” Charles Handy

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Personal ethics and business

By Deepa

Winning the Devil’s bargain from strategy+business highlights the ways in which employees are having to cope with balancing their personal values, organizational expectations and the “desire to succeed” To use the words of the author, Elizabeth Doty, Are “ethical bumps in the road a part of the game of business” She talks to 38 business […]

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Laurie Baker- A tribute

By Deepa

“I have my own principles, which I am unwilling to abandon. I dislike falsehood and deceit. A building should be truthful” Laurie Baker Laurie Baker, architect and humanist passed away recently. Today, when everybody is waking up to the effects of ‘global warming’, Laurie Baker lived and practised ‘eco-conservation’, recycling, using locally available resources and […]

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Importance of teaching

By Deepa

How much of your time as a Manager is spent on ‘teaching’? “He ( Warren Buffet ) later told me that he subscribed to Charlie Munger’s “Orangutan theory”- which essentially contented that, “if a smart person goes into a room with an orangutan and explains whatever his or her idea is, the orangutan just sits […]

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“Fun while Learning” vs Learning while having Fun”

By Deepa

As a trainer, one is always looking at ways to make “learning” fun while forgetting that much learning can take place while having fun. I was watching “Her Majesty, Mrs Brown” recently on my lap-top. It is about Queen Victoria’s friendship with John Brown, soon after the death of her husband, Prince Albert. While watching […]

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How did Apple succeed to be a leading retailer in the US?

By Deepa

This article from Fortune makes good reading on how Apple succeeded: The following includes extracts (in italics) from the article: Compare the sales figures per square foot for the last 12 months of leading retailers (Source: Sanford C. Bernstein): Saks: $362 Best Buy: $930 Tiffany & Co: $2,666 Apple: $4,032 How then did Apple, a […]

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Building a Culture of Health

By Deepa

This post is from this month’s newsletter – ‘Building a Culture of Health’ If you don’t have time for anything else, be sure to take 5 minutes and watch this video of Dr. Cornish at theTED conference “The rest of the world is eating, living and dying like us.” No, it is not the title […]

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