Jigyasa is looking for mystery shoppers in Singapore.

Mystery shoppers go as customers to retail locations to measure and gather feedback on service standards. It requires about 45 mins to an hour of an individual’s time.

You do not need any prior experience of mystery shopping. However, you do need to be able good observation skills, an eye of details and awareness of what good service standards entail. You can do mystery shopping in the evenings, week-ends or during the day.

Those interested in doing mystery shopping may email or send a reply sharing a brief profile through the contact us

Please read here to know more about mystery shopping.

It is with great pleasure that I welcome Anupam Jalote, a good friend and now a business partner on board Jigyasa.

His previous position as a Chief Process Officer involved heading service strategy for Bharti Airtel Limited, a $5 billion full service telecom service provider. You can read about him here.

What stands out, apart from the depth and breadth of his Telecom expertise is his ability to lead people, insights into human behaviour, thinking out of the box and a wonderful sense of humour.

I am looking forward (as much as I know that the readers of this blog will) to his posts as well the work we hope to do together for our clients.

• Deepa