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Blog - People Practices

Read An operational perspective of the Telecom Industry Blog

Ten Books to reshape your thinking!
 -  Posted by Deepa on Jan 31 2006 [Books]

From this month’s HR News and Views!

  • Getting things done: Mastering the Art of Stress-Free Productivity, David Allen
  • A Whole New Mind, Daniel Pink
  • The Effective Executive, Peter Drucker
  • The path of least Resistance, Robert Fritz
  • The 5 patterns of extraordinary careers, Jim Citrin and Rick Smith
  • The Bodacious Book of Succulence, SARK
  • Reimagine! Tom Peters
  • The World is Flat, Thomas L Friedman
  • Learning Journeys, edited by Marshall Goldsmith and others
  • Blink, Malcolm Gladwell
  • The entire article can be read here

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    Books
     -  Posted by Deepa on May 18 2005 [Books]

    From Shashi Tharoor’s most recent book “Bookless in Baghdad”

    “To me, books are like the toddy tappers?s hatchet, striking through the rough husk that enshrouds our minds to tap into the exhilaration that ferments within.?

    ?More than a century ago, Walter Pater wrote of art as ?professing frankly to give nothing but the highest quality to your moments as they pass?. That may be all that reading offers, but it is no modest aspiration.

    Surely all book lovers would testify to that!

    The following sites will keep you abreast with the business books that keep come out every year, what?s good and the nuggets of wisdom within:

    800-CEO-READ

    You?ll definitely be on top of what?s happening in the world of business books by reading their thoughtful and well reviewed posts.

    Keep up the good work Todd, Jack and the team.

    Another site where you can good insights into books in Tom Peters website;

    What Tom’s Reading and Interviews with Tom’s Cool Friends

    Between the two sites, you?ll come away thinking, ?How on earth am I going to catch up!?

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    Excerpts from “The path of Least Resistance for Managers”, Robert Fritz
     -  Posted by Deepa on Feb 13 2005 [Books]

    One of the books on creativity that made a profound impact on me was Robert Fritz’s book, ?The path of Least Resistance?. This is what Peter Senge of The Fifth Discipline fame says of Robert Fritz ?? is without a doubt one of the most original thinkers today on the creative process in business, the arts, science, and life in general.?

    I am excited to be attending his workshop later this month.

    Excerpts from “The path of Least Resistance for Managers”

    Water in a riverbed must follow the path of least resistance, as must electrons through a circuit, as must wind blowing through a canyon, as must weather patterns crossing the planet. As we do, ourselves, as we pass through our lives.

    The phrase the path of least resistance has two distinct meanings, one colloquial, and one scientific. The colloquial means the easy way out. “Al took the path of least resistance,” may mean that Al was a lazy, slip-shod creep, who avoided the necessary hard work, and, consequently, produced a lousy outcome. This is not the meaning of the phrase in this book.

    We will use the scientific insight, which is that energy moves along the path of least resistance. In other words, energy moves where it is easiest to go.This is true for organizations within the multinational corporate world as it is for water flowing through a riverbed, and blood surging through the bloodstream.

    We all understand this principle, but we forget it when we think about our organizations or about our own lives. And yet, the principle is always in operation. It never sleeps. It never goes on vacation. It never takes a day off. We may seem to move from situation to situation, or event to event, or financial quarter to financial quarter or from year to year. But through it all, we are moving along the path of least resistance.

    Sometimes the path leads us to great difficulty, sometimes to easy success. Sometimes the path will lead us to be able to accomplish great deeds, and other times lead us to banging our heads against the wall.

    Here are Three Insights that are the fundamental principles of the path of least resistance.

    1) Energy moves along the path of least resistance.

    Our organizations move along this path, as do our personal and professional lives. Any changes we attempt to make that do not take the path of least resistance into account, and inadvertently violate the path of least resistance will not work. And this is the major reason that change effort after change effort often doesn?t work over time. The changes might be excellent in and of themselves. But they can be imposed on an organization against the path of least resistance, and, consequently, they fail again and again. In those cases, the path of least resistance is to resist the change.

    2)The underlying structure of anything will determine its path of least resistance.

    The topography in the old West determined the route the bison chose. Had the topography been different, they would have walked along a different path. The path of least resistance does not come into being arbitrarily. Instead, it is forged by an underlying structure.

    Structure determines the path of least resistance, and organizations are subject to inescapable structural laws that govern their behaviour. Much of this book takes into account the laws and principles of structure so we can understand why an organization can move from this business strategy to that, from this management approach to that, from this marketing approach to that. Through our study of structure, we can understand why some organizations perform like high performance race cars, and some perform like low-tech rocking chairs.

    3)We can determine the path of least resistance by creating new structures.

    Just as the Army Corps of Engineers can change a riverbed, and thereby change the flow of water, we can change the underlying structures of our organizations, and even of our lives. A change of structure leads to a change of the path of least resistance.

    We can redesign our organizations so that path of least resistance begins to flow in the direction in which we want it to go. But it takes work to learn how to do this. Like many things in life, often the principles are easier to talk about than they are to implement. Redesigning the organization is at least a two-step process, understanding first, application second. The application requires us to be diligent, rigorous, thoughtful, honest, disciplined, and creative. It?s not an easy path, but it is the best one for the organization and the men and women within the organization. But without the first step ? understanding ? the second step is impossible. Learn these lessons well, and you will stack the cards in your favour.

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    ‘Driven - Inside BMW, the most admired car company in the world’ by David Kiley
     -  Posted by Deepa on Jan 26 2005 [Books]

    I have just started reading ?Driven ? Inside BMW, the most admired car company in the world? by David Kiley

    It promises to be interesting and I hope to be writing more about it.

    I asked Panke, (BMW?s chairman Dr. Hemut Panke) who was a consultant at Mckinsey and Co. before joining BMW in 1982, what he would tell companies seeking insight from BMW if he were still charging McKinsey big bucks for his advice. Said Panke, “I would say: Focus on understanding who you are, what you stand for. What are the values you have in the organization? What are the values you believe in for the products and services you sell and provide? People like to play charades when they are children. But in real life you cannot impersonate other values and characters and basic principles. There is a sentence I often use to crystallize what we are about. And I think it?s important to be able to do that: to articulate the one idea in one sentence that captures the company?s character so that every one understands and believes it. ‘BMW builds high performance products because BMW is a high performance organization.? It is across seemingly unrelated fields and organizations within the company. Striving for better performance than our competitors is something that drives our controllers and our human resources people, not just our designers and engineers.”

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    A valuable lesson
     -  Posted by Deepa on Nov 27 2004 [Books]

    I just finished reading ?Agent of Change: My Life, My Practice?, Richard Beckhard, one of the founding practitioners of Organizational Development.

    My most valuable takeaway from the book was the following insight:

    ?From earlier work, I had learned about the hourglass theory of energy: under stress, individuals or organization systems experience high negative energy. Because energy is ?neutral?, you can reduce stress by quickly converting the energy direction from negative to positive. Then the negative energy becomes an asset. The challenge is to turn the energy 180 degrees in the opposite direction. The best action is not to cool the energy by working on morale and discomfort but to create short-term goals that must be met?

    He offers a methodology for creating these action plans for improvement though ?an activity that allows a total management group, drawn from all levels of the organization, to take a quick reading of its own health and ? within a matter of hours- to set action plans for improving it. I call this activity a confrontation meeting.?

    In leading groups, in initiating change, our skill would be to be able to get this right.

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