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Blog - People Practices

Read An operational perspective of the Telecom Industry Blog

Six Trends influencing HR
 -  Posted by Deepa on Oct 30 2004 [Trends]

Development Dimensions International, Inc. (DDI)
conducted a survey of more than 321 HR professionals
for the 2004 HR Forum and readers of Human Resource
Executive Magazine to identify basic trends that are
having an impact on HR today and to see how HR is
responding to them.

Some interesting extracts from the study:

Respondent profile:

43% respondents represent directors or VP’s of HR
64% were from multinational organizations
59% worked in companies with more than
USD100 million in revenue

Six Trends influencing HR in the next two- three years

  • Rising Compensation Costs 62.6%
  • Developing Human Capital 47.8%
  • Harnessing New Technology 39.1%
  • Organizational Pressures on the HR Function 35.4%
  • Adapting to a Global Economy 25.7%
  • Managing the Changing Workforce 23.8%
  • Proficiency and Importance of HR Competencies


    competenciessmall
    Click for Larger Image

    Common Barriers to Change

    barrierstochangesmall
    Click for Larger Image

    Details of the study can be found here

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    Food for Thought
     -  Posted by Deepa on Oct 20 2004 [General]

    “If you want to baffle HR show them numbers, and if you want to baffle Finance show them people.”

    From John Weak’s column in October 2003 issue of Management Today.

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    Policies that dampen your spirits
     -  Posted by Deepa on Oct 15 2004 [General]

    Keppel Corporation is among the first companies in Singapore to create a policy to protect whistle blowers (Search for ?Making every Keppelite accountable’)

    While such policies are supposed to represent enlightened management, I can?t help but feel that organizations should be focusing on creating a culture that thrives on trust, integrity and openness.
    The need ?to protect whistle blowers? would become redundant if only leaders spent more time to

  • Practise and demonstrate values of trust and integrity
  • Create space for dialogue and interaction
  • Create an environment for respect and understanding
  • When Warren Buffet stepped in to bail out Saloman Brothers in the year 1990, these are the words he used to address Saloman?s managers on the standards he would use:
    ?Anything not only on the line, but near the line, will be called out.?

    His test of integrity was very simple:

    He asked employees to apply the ‘newspaper test’ to their every decision: Would they be prepared to read whatever they were about to do in a local paper, “there to be read” by “spouse, children, and friends”?

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    Innovative solution to a staffing shortage
     -  Posted by Deepa on Oct 8 2004 [Recruitment]

    Via Smart Mobs

    A couple of hospitals in the US now allow their nurses to bid for shift work in an attempt to address nursing shortages.

    The hospitals use a software product called e-shift that allows nurses to bid for shifts. The hospital posts the shift openings and the maximum it is willing to pay and a pre-condition that the nurses must be willing to work at least four shifts a month.

    This is what the nurses have to say: (From The Boston Globe

  • “User friendly” was also the description used by Arsenault, the Nashoba nurse, who works in the medical-surgical unit. “I usually make a bid once a week, which is very easy to do,” she said, noting that the top hourly rate is $37.50. And more often than not, she said, the top rate is obtainable.
  • And that’s also been the experience of Gill, an emergency room nurse. “I always try to go for the top ER rate of $42.50 an hour, and so far, I’ve had good luck getting it,” she said.
  • An ER nurse who wants “to lock in” her rate at $37 an hour automatically gets work when a slot opens up, she said.
  • “I really like this system because I have a very busy lifestyle and it gives me flexibility,” said Arsenault, 26
  • Polley, 43, said he often seeks work on his off-days because “of a son who’s starting college.”
    It addresses the shortage problem and I guess will work only in ?shortage? scenarios and in industries facing acute shortage.
  • To read more including a number of comments about the system go here

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    How to Thrive in Turbulent Times
     -  Posted by Deepa on Oct 2 2004 [Learning]

    “You must be the change you wish to see in your life.”
    Mahatma Gandhi

    “If you don’t like change, you’ll like irrelevance even
    less.” General Shinseki

    “Distinct or Extinct. Life in the ‘brand you’ world is not
    Optional.” Tom Peters

    Welcome to the turbulent times! At one end of the spectrum white collar jobs are shrinking or getting outsourced, mergers and acquisitions are the order of the day and companies are disappearing into the blue faster than light; while on other end, technology is enabling us to do our jobs in ways we never once dreamt of. Ray Kurzweil
    inventor and futurist predicts that there will be one thousand times more technological changes in the 21st century than there were in the 20th century!

    So what does all this bode for people in organizations? For us?

    Success today demands that we are passionate, innovative, determined to make a difference, agile, life long learners and inspired!

    How does one achieve that? Here are some ideas:

    Read More

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    How full is your bucket?
     -  Posted by Deepa on [Workplace habits]

    How Full Is Your Bucket? Positive Strategies for Work and Life , a book brought out by Gallup press uses simple metaphor of a dipper and a bucket, to enable you to increase the positive moments in your work and your life while reducing the negative.

    According to the book:

    Each of us has an invisible bucket. It is constantly emptied or filled, depending on what others say or do to us. When our bucket is full, we feel great. When it’s empty, we feel awful.

    Each of us also has an invisible dipper. When we use that dipper to fill other people’s buckets — by saying or doing things to increase their positive emotions — we also fill our own bucket. But when we use that dipper to dip from others’ buckets –by saying or doing things that decrease their positive emotions — we diminish ourselves.

    You can read the excerpts here:

  • The Power and Praise of Recognition
  • Are Your Employees Scaring Off Customers?
  • While most of us do not question the fact that a positive outlook makes a great difference in our lives, what happens is that we are so caught up with the pressures of our day to day lives that taking time out to appreciate others takes the back seat.

    Of course most of us think we are the very samaritans that spread cheer and warmth all around..

    Here is a reality check on your positive impact

    It has statements like:

  • I have helped someone in the last 24 hours.
  • I have praised someone in the last 24 hours.
  • When I receive recognition, it makes me want to give recognition to someone else
  • .

  • I make unhappy people laugh.
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